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Privacy Policy

Effective date: January 1, 2025 — Last updated: August 4, 2026

1. Introduction

Welcome to AutumnWave. This website is operated by Jiujiang Bingkede Trading Co., Ltd., and the platform was developed by CarveWin. We are committed to protecting the privacy of every visitor who accesses our website at www.autumnwave.mom. This Privacy Policy explains our practices regarding the collection, use, storage, and disclosure of information that we receive through this website and our related services.

By accessing or using the AutumnWave website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the website immediately. We reserve the right to update this policy at any time, and changes will be effective upon posting to this page.

This policy applies solely to information collected by this website. It does not apply to information collected offline or through other channels, nor does it apply to any third-party websites that may be linked from our pages. For questions about this policy, you may contact us at service@autumnwave.mom.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our website, you may voluntarily provide certain personal information. This includes, but is not limited to, the following categories: your full name, email address, telephone number, company name, job title, and any additional details you choose to share through our contact forms, email communications, or support inquiries. We collect this information only when you explicitly choose to submit it to us.

2.2 Information Collected Automatically

When you visit the AutumnWave website, our servers automatically record certain technical information that your browser sends. This information includes your Internet Protocol address, browser type and version, the pages of our website that you visit, the time and date of your visit, the duration spent on each page, referring website addresses, and other diagnostic data. This information is used for website administration, performance optimization, and security monitoring purposes.

2.3 Device and Usage Data

We may also collect information about the device you use to access our website, including the device type, operating system version, screen resolution, and language preferences. This data helps us ensure our website renders properly across different platforms and allows us to identify and resolve technical issues proactively.

3. How We Use Your Information

We use the information we collect for several legitimate business purposes, each carefully considered to respect your privacy while enabling us to deliver quality services. Specifically, we use your information to operate and maintain the AutumnWave website, to respond to your inquiries and provide customer support, to analyze website traffic and improve our user experience, to detect and prevent fraudulent or unauthorized activity, to comply with applicable legal obligations and regulatory requirements, and to communicate with you about updates to our services, policies, or terms.

We do not use any automated decision-making or profiling systems that produce legal effects concerning you. All material decisions about our services and operations are made with human oversight and review. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.

3.1 Legal Basis for Processing

Our processing of your personal information is based on one or more of the following legal grounds: your consent, which you may withdraw at any time; the necessity of processing for the performance of a contract or to take steps at your request before entering into a contract; compliance with a legal obligation to which we are subject; and our legitimate interests in operating and improving our website and services, provided those interests are not overridden by your data protection rights.

4. Data Storage and Security

We implement and maintain industry-standard technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption of data in transit using Transport Layer Security protocols, secure server infrastructure with access controls and authentication mechanisms, regular security assessments and vulnerability scanning, employee training on data protection and confidentiality obligations, and incident response procedures to address any suspected data breaches promptly.

Your information is stored on servers located in secure data center facilities with physical access controls, environmental monitoring, and redundant power and network connectivity. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is one hundred percent secure. We cannot guarantee absolute security of your data, but we commit to notifying you and relevant authorities of any data breach in accordance with applicable law.

5. Data Sharing and Disclosure

We may share your information in the following limited circumstances. With service providers who assist us in operating our website and conducting our business, provided those parties agree to keep your information confidential and use it solely for the purposes we specify. To comply with a legal obligation, court order, or governmental request, such as responding to a subpoena or similar legal process. To protect and defend our rights or property, including investigating potential violations of our Terms of Service. To prevent or investigate possible wrongdoing in connection with our website. To protect the personal safety of users of our website or the public. In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not permit our service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes in accordance with our instructions.

6. Cookies and Tracking Technologies

The AutumnWave website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

6.1 Types of Cookies We Use

Essential cookies are necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. Analytics cookies allow us to recognize and count the number of visitors and to understand how visitors move around our website. This helps us improve the way our website works by ensuring that users are finding what they are looking for easily. The information collected is aggregated and anonymous.

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, to accept only certain cookies, or to indicate when a cookie is being sent. However, if you choose to disable cookies, some portions of our website may not function as intended. For more detailed information about cookie management with specific web browsers, please consult the help documentation provided by your browser vendor.

7. Privacy for Children

The AutumnWave website is intended for a general business audience and is not directed to children under the age of thirteen. We do not knowingly collect personal information from children under thirteen years of age. If we become aware that a child under the age of thirteen has provided us with personal information without verified parental consent, we will take steps to remove that information from our servers promptly.

If you are a parent or guardian and you believe that your child under the age of thirteen has provided us with personal information, please contact us immediately at service@autumnwave.mom. We encourage parents and guardians to observe, participate in, and monitor and guide the online activities of their children. We recommend that children under thirteen not submit any personal information to any website without the permission and supervision of a parent or guardian.

We comply with all applicable laws regarding the collection of information from children, including the Childrens Online Privacy Protection Act in the United States and similar legislation in other jurisdictions. Our age verification and consent mechanisms are reviewed periodically to ensure ongoing compliance.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Our company is based in China, and our primary servers are located in multiple regions globally to ensure optimal performance and reliability.

If you are located outside of China and choose to provide information to us, please note that we transfer your data to our servers and process it there. Your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include the right to access the personal data we hold about you and to receive a copy of that data in a structured, commonly used, and machine-readable format. The right to request that we correct any inaccurate or incomplete personal data concerning you. The right to request that we delete your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. The right to request that we restrict the processing of your personal data under certain conditions. The right to object to the processing of your personal data where we are relying on a legitimate interest as the legal basis. The right to withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at service@autumnwave.mom. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request, which may require you to provide additional information. We will not discriminate against you for exercising any of your data protection rights.

10. Third-Party Services and Links

Our website may contain links to external websites, plugins, and applications that are not operated by us. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content. When you leave our website, we encourage you to read the privacy policy of every website you visit.

We may use third-party service providers to monitor and analyze the use of our website, to host our website and related infrastructure, to provide email communication services, and to assist with security monitoring and fraud prevention. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and provide services to you; whether there is a legal obligation to which we are subject; whether retention is advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation, or regulatory investigations.

When we no longer need your personal information, we will securely delete or anonymize it so that it can no longer be associated with you. We may retain aggregated or anonymized information indefinitely for research, statistical, and analytical purposes without further notice to you.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the Last updated date at the top of this page and post the updated policy on this page. We may also provide additional notice, such as by email or through a prominent notice on our website, prior to the change becoming effective for material modifications.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the AutumnWave website after any modifications to this policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

Jiujiang Bingkede Trading Co., Ltd.
Unit 113-9, Building 1, Songjia Pailou Residential Phase I
Wuli Street, Lianxi District
Jiujiang City - 33200, China (CN)

Email: service@autumnwave.mom
Phone: +1 (662) 459-5870
Website: https://www.autumnwave.mom

We aim to acknowledge receipt of all privacy-related inquiries within five business days and to provide a substantive response within thirty calendar days. If your inquiry is complex or requires additional investigation, we will inform you of the expected timeline for a complete response.

14. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Peoples Republic of China, without regard to its conflict of law principles. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Jiujiang City, Jiangxi Province, China.

Notwithstanding the foregoing, we remain committed to complying with applicable data protection laws in jurisdictions where our users are located, including but not limited to the General Data Protection Regulation in the European Economic Area and the United Kingdom, the California Consumer Privacy Act in the United States, and the Personal Information Protection Law in China. Where conflicts exist between legal requirements, we will apply the standard that provides the highest level of protection for your personal information to the extent practical.

AutumnWave

Jiujiang Bingkede Trading Co., Ltd.
Unit 113-9, Building 1, Songjia Pailou Residential Phase I
Wuli Street, Lianxi District, Jiujiang City - 332000, China (CN)

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